Festival access

Online Events

National Army Museum

Chelsea Physic Garden

Getting here

By tube

Nearest station: Sloane Square
– 10-minute walk –

By rail

Nearest station: Victoria
– 20-minute walk –

By bus

170 bus route
stops at all venues

By boat

Nearest pier: Battersea Power Station
– 15-minute walk –

Online events

How to access online events

All online events during the Chelsea History Festival will be available via Crowdcast. The Crowdcast platform will enable you to watch, chat, send questions and participate in polls. You will need to register on Crowdcast in order to watch the events.

Registering for an online event

  1. Find the event you want to attend on our website, click the booking link, then add the event to your basket.
  2. Once you have purchased your ticket, you will be sent an email confirmation with the link to the Crowdcast event.
  3. Click the link in the confirmation email to go to Crowdcast to register.
  4. On the Crowdcast event page, click the ‘Save my spot’ button.
  5. You will be prompted to enter your email address or social media login.
  6. An email will be sent to confirm your registration, along with the option to add the event to your calendar.

Joining an online event

Once you have registered, you will have instant access to the event page, including the polls, chat, and Q&A – even before the event goes live.

You can, if you wish to, navigate away from this page and if you want to return to the event page at any time you can simply click the link in your Chelsea History Festival confirmation email or reminder email from Crowdcast. The event will start automatically at the time advertised.

PLEASE NOTE: If you do not receive a registration email, please check your Junk/Spam folder, or there could be a mistake in your email address.

You will receive a 10-minute reminder email from Crowdcast for the event you have registered. Please be aware that during peak times this email can be delayed. Please do not wait for your reminder before heading to the event page.

You can also look at the events you have joined by going to https://www.crowdcast.io/joined-events

Technical checklist

  1. Join from a compatible browser. We recommend using Google Chrome browser if possible, for the best experience.
  2. Make sure your browser is up to date.
  3. If the video or audio is lagging, click Get audio/video help in the bottom left hand corner of the screen and enable Compatibility mode.
  4. Use headphones where possible. This will help eliminate echo and feedback.
  5. If you’re still having trouble perhaps ask other users in your home to stop using the internet while you watch the stream.
  6. If your screen freezes during the event, please try refreshing your page.

Mobile devices

Android: Crowdcast is supported on the latest Android devices right in the browser, no download required.

Apple iOS Devices (iPhone & iPad): Download the iOS app to attend Crowdcast events. Events can also be viewed directly in mobile browsers on iOS, with some limitations.

Participating in multiple events on Crowdcast

With Crowdcast, once you’ve registered for one event, you can use that same login for any new events you register for in the future. In your dashboard, you can access all of the events you’ve joined, past and future.

Interacting in the event

Polls are located in a tab just below the video feed. Your host may add a poll prior to the event or during a live session, so be sure to check this area periodically.

Questions & Answers are also in a tab just below the video feed. This is where you can submit any questions or leave a comment on a question. You can also up-vote questions that others have submitted.

Chat is located on the right-hand side of the video feed. This is a great place to say hello and introduce yourself before the event goes live. Chat lets you directly communicate with the host and other attendees before, during, and after an event.

Missed the event?

Don’t worry! You will still be able to catch up on the event if you missed it for up to 14 days after the event has aired. The recording will be available on the event page just a few minutes after the live stream ends.

Just click the same event URL you used to register, or log into your account and go to My Events.

National Army Museum

Location

National Army Museum
Royal Hospital Road
London SW3 4HT

Plan your journey

Plan your route to the National Army Museum using Google Maps or Transport for London.

Parking

There are no public parking spaces at the Museum. Visit Parkopedia for information about where to find parking nearby.

There are bike racks located along Royal Hospital Road, near each of the Chelsea History Festival venues.

Please do not secure any bikes or scooters to the railings outside the Royal Hospital Chelsea or Burton Court. Any items secured to these railings will be removed.

Access

There is lift access to every floor of the National Army Museum, from two centrally located lifts. Stairs are also available.

Fixed seating is available throughout the galleries. There is a mix of seating with and without arm rests available in all public areas, including the Café and outdoor area.

Toilets/changing facilities

The Museum has toilets on every floor, and disabled access toilets on the ground and lower ground floor. There is also a Changing Places facility on the ground floor. The toilets near the Café are unisex.

Baby change facilities are available on the ground and first floor and a baby feeding room is available in the Café.

Assistance dogs

All assistance dogs are welcome at the Museum.

Cloakroom/storage

There will be no cloakroom or storage facilities available during events at the Chelsea History Festival.

Bags/items of luggage larger than 45x30x45cm are not allowed on the National Army Museum premises for safety and security reasons

Chelsea Physic Garden

Location

Chelsea Physic Garden
66 Royal Hospital Road
London SW3 4HS

Access on Saturday 26 and Sunday 27 September is via Swan Walk.

Plan your journey

Plan your route to Chelsea Physic Garden using Google Maps or Transport for London.

Parking

There are no public parking spaces at Chelsea Physic Garden. Visit Parkopedia for information about where to find parking nearby.

There are bike racks located along Royal Hospital Road, near each of the Chelsea History Festival venues. 

Please do not secure any bikes or scooters to the railings outside the Royal Hospital Chelsea or Burton Court. Any items secured to these railings will be removed.

Access

The Garden has a limited number of wheelchairs available to borrow. For assistance, please speak to a staff member at the kiosk or on Royal Hospital Road upon arrival.

Once inside, the Garden is on one level; ramp access is available to the education space and to the Physic Garden Café. The Lecture Room, used for events and talks, is up a flight of stairs without lift access. Please contact the venue ahead of attending a talk or event for advice on alternatives.

Toilets/changing facilities

Wheelchair-accessible toilets are available in the main building as well as at the Physic Garden Café. Baby-changing facilities can also be found in the Café.

Assistance dogs

Guide and assistance dogs are welcome in the Garden.

Cloakroom/storage

There are no cloakroom or storage facilities. However, visitors are welcome to take their luggage around the Garden with them.

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