Save 25% with our Ticket Bundle
Book tickets to three or more different events across the festival and save 25%. Tickets must be purchased in the same transaction and the discount will automatically be applied within your basket.
The offer does not apply to free events, or to any events which include merchandise in the ticket price. Not valid in conjunction with any other offer.
How can I book festival tickets?
Online booking is available 24/7 on this website – www.chelseahistoryfestival.com
You can book your ticket by calling 0131 226 0014. The booking line is open Monday – Friday between the hours of 10am and 6pm.
Payment can be taken by credit or debit card for online and phone bookings. All tickets must be paid for at the time of placing the order. We cannot reserve tickets for any event.
Are there any booking fees?
We charge on a per order basis rather than per ticket to keep our booking fees as low as possible. Our booking fees are as follows:
- Online sales £2.00
- Telephone sales £2.00
- In person cash and card sales £2.00
Booking fees do not apply to our free events in venue, or for our online events programme.
Can I reserve a specific seat?All seating for the festival will be unreserved. The Chelsea History Festival reserves the right to reserve seating for invited guests, press and visitors with access requirements.
Where are the events taking place?
The online programme will take place on the Crowdcast platform. A link will be sent in your ticket confirmation email.
Physical events will take place at the National Army Museum and Chelsea Physic Garden.
Unfortunately, owing to the Covid-19 pandemic, there will be no physical events held at the Royal Hospital Chelsea this year as the venue is still closed to the public. The Hospital’s first priority is to ensure the welfare of the Chelsea Pensioners at this time.
Where can I get venue access information?If you have an access requirement, please contact our box office on 0131 226 0014 or email firstname.lastname@example.org. We will do our best to find seats to accommodate your needs. More details regarding access and site facilities can be found on the festival website at www.chelseahistoryfestival.com/venues
Are there any concession rates?Tickets for customers who are registered disabled will be charged the admission for the event. If you require a carer, support worker or personal assistant their ticket is complimentary. To book a free carer ticket please contact our box office on 0131 226 0014. Please note that events which include catering, books or any other goods, do not qualify for the free carer ticket. Proof of concession is required for these tickets so please be prepared to show relevant ID when purchasing tickets in venue and upon admission to the events you are purchasing tickets to. There are no discounts for senior citizens or students for any of our events.
Can I bring children?Please adhere to the age range specified for events at the Chelsea History Festival. Children under 18 must be accompanied by a responsible person aged 18 or over, approved by the parent/guardian. This person can accompany a maximum of four children per event. The Chelsea History Festival maintains a safeguarding policy but cannot take responsibility for unsupervised children. Where permitted, any child over the age of 2 needs their own seat to any of our talks. Children under the age of two can sit on their parent’s lap unless otherwise stated.
Are refunds or exchanges available?All tickets are non-refundable and non-exchangeable We cannot refund money or exchange tickets except in the case of a cancelled event, which will be refunded within 28 days. Please be advised that event speakers and/or content may be subject to change. We cannot refund these tickets if the event is still taking place. Lost or stolen tickets are non-refundable. No refunds or discounts will be given for a whole or partial event not attended.
Are there luggage or cloakroom facilities?
There will be no storage facilities for luggage or coats at any of our venues during the festival.
Are bikes or scooters allowed?
Bikes (including folding bikes) and scooters are not permitted at any of our venues during the festival.
There are bike racks located along Royal Hospital Road, all of which are nearby to each of the Chelsea History Festival venues. These can be used to secure any bikes and scooters.
Please do not secure any bikes or scooters to the railings outside the Royal Hospital Chelsea or Burton Court. Any items secured to these railings will be removed.
Where is lost property kept?
During the festival lost property will be held at the National Army Museum and the Chelsea Physic Garden. All lost property will be kept for a period of 14 days following the last day of the festival, after which it will be disposed of.
For any queries please contact email@example.com